FAQ

Frequently Asked Questions

Find answers about MOQ, samples, customization, payment, shipping and mobile accessories wholesale cooperation.

What is the MOQ?+

The regular MOQ is 100 pcs. Higher MOQ may apply for custom logo or custom packaging projects.

Can I mix different phone models and colors?+

Yes. Mixed model orders are supported so buyers can build a suitable product range for their market.

Can I add my logo?+

Yes. Logo customization is available from 200 pcs, depending on product type and logo process.

Can I customize packaging?+

Yes. Custom packaging is available from 500 pcs. Packaging design can be confirmed before bulk production.

Can I order samples first?+

Yes. Samples are available, and sample cost can be deducted from the bulk order when confirmed.

How long is the production time?+

Regular lead time is around 10 days after order confirmation. Exact timing depends on quantity and customization.

Do you support air and sea shipping?+

Yes. Air shipping and sea shipping are both available. Buyers can also use their own freight forwarder.

How can I get the wholesale price?+

Send the product SKU, quantity, target market and packaging requirement. Our sales team will reply with the latest quotation.

Can the sample cost be deducted from the bulk order?+

Yes. Sample cost can be deducted from the bulk order when the order is confirmed.

What payment methods do you accept?+

Bank Transfer / PayPal / Alipay

Can I use my own freight forwarder?+

Yes. Buyers can use their own freight forwarder, or we can help coordinate air and sea shipping options.

Can I check products before shipment?+

Video factory inspection and product checking are available before bulk order confirmation.

Do you sell retail orders?+

Wanyitong focuses on B2B wholesale, OEM and private label cooperation. Please contact sales for suitable MOQ and sample options.

Still have questions?

Talk to Wanyitong sales team